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Code of
Ethics
We, Phenix Home
Real Estate, hereby undertake to adhere to the following principles
and rules:
1. Fair Treatment
we undertake to treat all contracting parties equally and to achieve
justice between them without prejudice or differentiation.
2.
Respectful Treatment
we undertake to respect the contracting and concerned parties and to
respect the privacy of parties and we reject any conduct that would
be little them.
3.
Preservation of Privacy
we undertake to preserve the privacy of the parties and the
confidentiality of their information and undertake not to reveal any
information which is confidential or considered as such to any party
whether such information relates to the buyer, the seller or any
parties related to real estate brokerage. We further undertake to
keep this information from reaching any party that would expose it
for contractual or personal purposes.
4. Trust and
Integrity
we undertake to present the deal to both parties honestly and to
inform the parties of all the facts and circumstances known to us
regarding the real estate and to conduct our business with trust and
integrity without harming the reputation of the real estate
brokerage profession.
5. Quality
Observance
we undertake to provide brokerage services of practical value to
parties related to the real estate brokerage activity and to
continuously seek to develop such services in terms of precision and
quality.
6.
Observance of Regulations and Laws
we undertake to observe the regulations and laws applied in the
country and to honor our contractual obligations. We further
undertake not to allow individuals who are not brokers to operate
through our office or to exploit the name or license of our office.
We realize that forgery, intentional or negligent presentation of
false information or data or any attempt to do so shall subject its
perpetrators to questioning and investigation in addition to taking
necessary disciplinary action against them.
7. Integrity
we are diligent in dealing with all parties with integrity
and trust and undertake that our efforts will be based on
trustworthy and clear information. We further undertake to deal
transparently with all parties concerned, including transparency of
systems and procedures related to our operations.
8.
Obligation towards the Society
we undertake to be active members of the society and to work
to respect the values and principles of our society. We shall also
strive so that our services will support the growth of real estate
development in the Emirate.
9.
Observance of the Interests of Contracting Party
we undertake to protect the interests of the contracting
parties and to abstain from doing anything that might harm the
interest of one party.
10.
Obligation to Preserve Document
we undertake to preserve all documents, instruments and things
related to the deal.
11. Respect
of the Regulations and Procedures of the Lands & Property Department
we undertake to respect the regulations and procedures followed by
the Department. We are further bound by the rules of good behavior
when visiting the Department and to respect the instructions issued
to us by the Department officials. We undertake not to establish
special relations with the Department employees for personal gain.
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